Expand – Week of Oct 27th by Garrick van Buren

In this age of electronic, immediate, and abbreviated communication – the thoughtfulness and personality of a handwritten ‘Thank you’ note is ever powerful. Like I said, all the ones I receive – I keep. I keep them as a reminder that just doing my job can provide a significant improvement in those around me.

Garrick van Buren, in his most recent and always excellent Expand newsletter.

I linked previously to some tips to help you remember to send handwritten notes. This quote beautifully explains the reason why it matters.